Next: Fashion in West Midlands, England

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4.1

( 8 reviews )

Fashion, Furniture Stores $$

Open 09:00 AM - 08:00 PM See Hours

Unit 8, Coventry Arena Retail Park, Classic Dr, Rowley's Green, Coventry CV6 6AS, United Kingdom +44 3330-055-666

Next Home is a popular brand that specializes in providing top-notch home products and furniture to customers. With a wide range of offerings, Next Home has established itself as a reliable and trusted name in the industry. The brand is known for its high-quality products that combine both style and functionality, catering to the diverse needs and preferences of customers. Next Home takes pride in its commitment to delivering exceptional customer service, ensuring a seamless shopping experience for all. With a strong emphasis on innovation and design, Next Home constantly updates its collection to stay ahead of the latest trends in home decor. Whether it's furniture, lighting, or home accessories, customers can count on Next Home to provide them with stylish and modern solutions for their living spaces.

Amenities and More

Service options
- Delivery
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
Payments
- Credit cards
- Debit cards
- NFC mobile payments

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bathy g

March 22, 2024

Customer service leaves alot to be desired. Had to deal with a rude member of staff who's attitude was awful.He spoke to me like I was doing him a injustice by requesting where the mens shoes are.He was a young man, tall with light hair and acne all over his chin. Wil shop at Next at Central six in future

Jim lauffenberger

March 22, 2024

Great experience in here today. Popped in hoping that an item which is saying out of stock online. may be available. Staff went above and beyond looking for me with no joy. Taken to the till to see if it could be ordered to my home which was possible so I was super happy as I really didn’t want to go back again tomorrow. Lovely lady couldn’t do enough, didn’t think to catch her name but very helpful as was the other lady. Well done Next!!!

Jo hamilton

March 22, 2024

Lovely staff and loads of good clothing. They even have a Costa upstairs which makes an amazing cup of coffee. Loved it.

Tommy t

March 22, 2024

Nice shop but I wanted to buy a cushion from the window as it was the only one that matched a few others I was about to buy in store. They weren't allowed to sell it to me as the window was 'dressed by a professional with specific items '. It could have easily been replaced with a similar item. Instead they allowed a £100+ purchase leave the store. Not impressed 😕 There didn't seem to be enough staff for the size of the place either.

Eric garcia

March 22, 2024

I experienced a bad customer service here the guy who served me was rude and everyone was just standing on till and were not interested to serve the customer.

Bud ashton

March 22, 2024

Visited the store to collect a parcel today. The lady that found my parcel was incredibly abrupt. She asked for my postcode, which is now different. I explained I'd moved and didn't know my previous postcode to which she told me to Google it. (Because I'm daft and don't know how Google works). She then started to tell me that she can't give me my parcels, I asked if ID would suffice which she allowed. I explained I'd updated my address online. She just responded, you need to call then. Not the worst service, just not what you'd expect when you're polite and a customer.

Megan m

March 22, 2024

No one on shop floor to help regarding shoe sizes. Asked man behind the till who wasn't serving and had been talking to a colleague for the last few minutes who was rude and completely put me off buying anything. I'll stick to online shopping next time.

Jeremy bastian

March 22, 2024

Actually bought my sofas in June but have been so busy never had a chance to leave a review until now. I want to thank Dawn, who helped and handled everything so efficiently and professionally. I will be visiting again soon to buy more furniture because of the excellent service I received.